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Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Morecambe | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Morecambe collects, uses, and safeguards your information in accordance with UK GDPR and applicable data protection legislation.

1. Who We Are

Pharmacy Weight Loss Morecambe is a GPhC registered online pharmacy weight loss clinic serving patients in Morecambe, UK. We act as the data controller for all personal information collected through our service. Our GPhC registration number is 9012511.

2. Data We Collect

To provide safe and effective pharmacy services, we collect the following types of information:

Personal details: Full name, date of birth, address, email address, and telephone number.

Health information: Medical history, current medications, weight, BMI, and any other clinical information you provide during your consultation.

Order and payment information: Prescription details, delivery preferences, and payment data processed securely through our payment provider.

Technical data: IP address, browser type, device information, and website usage data collected via cookies.

3. How We Use Your Data

We use your personal and health data for the following purposes:

Clinical care: To assess your suitability for weight loss treatment, process your prescription, and ensure your safety as a patient.

Order fulfilment: To dispatch approved medications. Once your order has been reviewed and approved by our pharmacist, delivery is made within 1 working day.

Communication: To contact you regarding your order, treatment updates, or any clinical concerns raised by our pharmacist.

Legal compliance: To meet our obligations as a GPhC registered pharmacy, including maintaining accurate prescription records.

Our lawful basis for processing health data is Article 9(2)(h) of UK GDPR — processing necessary for the provision of healthcare and treatment by a healthcare professional.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

Essential cookies are required for the website to function correctly and cannot be disabled.

Analytics cookies help us monitor website performance and improve our services. These are only placed with your consent.

You can manage or withdraw your cookie consent at any time through your browser settings. Please note that disabling certain cookies may affect your experience on our website.

5. Third Party Sharing

We do not sell your personal data to any third parties. We may share your information only in the following limited circumstances:

Healthcare providers: We may share relevant clinical information with your GP or other healthcare professionals where it is necessary for your care or required for patient safety.

Delivery partners: Your name and delivery address are shared with our courier service solely to fulfil your order.

Payment processors: Payment information is handled securely by our third-party payment provider and is not stored on our systems.

Legal obligations: We may disclose information to regulatory bodies such as the GPhC or law enforcement where we are legally required to do so.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. Financial records are kept for 6 years. After these periods, data is securely deleted or anonymised.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted using SSL encryption, and access to patient records is restricted to authorised pharmacy staff only.

8. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access the information we hold about you, request corrections, ask for deletion where appropriate, and object to certain types of processing. You may also request that we restrict how we use your data or provide you with a copy in a portable format. To exercise any of these rights, please contact us using the details below and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Email: info@pharmacyweightloss.co.uk

Phone: (+44) 116 4646009

Pharmacy Weight Loss Morecambe | GPhC No. 9012511