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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Morecambe

Pharmacy Weight Loss Morecambe | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or completing a consultation with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Morecambe is a GPhC-registered online pharmacy operating in Morecambe, United Kingdom (GPhC No. 9012511). We provide weight management consultations and, where clinically appropriate, prescription and over-the-counter weight loss treatments to eligible patients.

2. Eligibility

Our services are available to individuals who:

We reserve the right to decline or discontinue treatment to any individual where it is clinically inappropriate or where information provided is found to be inaccurate or misleading. Providing false information may put your health at risk and may constitute a criminal offence.

3. Prescriptions and Clinical Decisions

All prescriptions are issued at the sole clinical discretion of our GPhC-registered pharmacist prescriber. Completing a consultation does not guarantee that a prescription will be issued. Our prescriber will assess your submission and may request additional information or decline your request if treatment is deemed unsuitable.

Prescriptions issued through our service are valid for use only with Pharmacy Weight Loss Morecambe unless otherwise stated. We do not supply prescription-only medicines without a valid prescription.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards via our secure payment processor. Prices displayed include VAT where applicable. We reserve the right to amend pricing at any time; however, orders already placed and approved will be fulfilled at the price confirmed at checkout.

We do not store card details on our systems. All transactions are encrypted and processed securely.

5. Delivery

Orders approved by our pharmacist will be dispatched within 1 working day of approval. Delivery is to UK addresses only. While we endeavour to meet delivery estimates, we cannot be held responsible for delays caused by postal or courier services outside our control. Medicines will be dispensed and packaged in accordance with GPhC and MHRA standards.

If your order has not arrived within the expected timeframe, please contact us promptly so we can investigate.

6. Cancellations and Refunds

You may cancel your order before it has been approved by the pharmacist and dispatched. Once a prescription has been dispensed and dispatched, we are unable to accept returns or issue refunds due to the nature of medicinal products, in accordance with the Consumer Contracts Regulations 2013 (regulation 28(3)).

If you believe you have received an incorrect or damaged product, please contact us within 48 hours of receipt. We will investigate and take appropriate action, which may include replacement or refund at our discretion.

7. Medical Disclaimer

The information provided through our service is for general guidance and does not replace professional medical advice. You should always inform your GP or other healthcare providers of any treatments you receive through us, particularly if you have existing medical conditions or take other medications.

If you experience any adverse effects or reactions, discontinue use immediately and seek medical attention. In an emergency, call 999 or attend your nearest A&E department.

8. Data and Privacy

We handle your personal and medical data in accordance with UK GDPR and the Data Protection Act 2018. Your data will only be used to provide, manage and improve our services. We will never sell your data to third parties. We aim to respond to all data-related enquiries within 48 hours. Full details are available in our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms, please contact Pharmacy Weight Loss Morecambe via our website or registered correspondence address. We are registered with the GPhC under registration number 9012511, details of which can be verified at www.pharmacyregulation.org.